Hotel Crowne Plaza Madrid Airport Interior photo

Hotel Crowne Plaza Madrid Airport Swimming Pool photo

Key details

About the Hotel

C/Lola Flores,1, Madrid, 28022

Close to El Capricho Park

Great

8.6

8.8

/10

3.5

4.4

Loved by Hotel Crowne Plaza Madrid Airport guests

Comfortable beds

Attentive staff

Spacious room

Excellent breakfast

"Silence, breakfast, room space and bed linens."

Ilona from Spain

read full review

"The hotel is very quiet even though it is close to the airport."

FrequentTraveller921 from United Kingdom

read full review

"The room had 2 twin beds and a very large bathroom."

Miranda from Canada

read full review

4-star airport hotel with 24-hour shuttle service in Madrid

Location & Transfers

The hotel offers a round-the-clock shuttle service specifically for Madrid-Barajas Airport transfers. Situated in a quiet neighborhood, the property provides a peaceful stay while being just a 20-minute drive from Madrid city center. The IFEMA Exhibition Centre is approximately 5 km from the hotel.

Dining

The hotel has 2 restaurants serving Mediterranean cuisine with a daily breakfast buffet. A coffee house on site and a bar offer additional dining options. Room service is available for guests preferring to eat in their rooms.

Rooms & Amenities

Guest rooms have flat-screen satellite TVs and complimentary snacks and drinks. Family-friendly facilities include cots and a children's menu. The hotel has a fitness center and offers a business center with technologically advanced meeting rooms.

Business & Accessibility

The hotel offers business facilities with technologically advanced meeting rooms and fax/photocopying services. Wheelchair-accessible rooms with lower bathroom sinks and toilets with grab rails are available. An electric vehicle charging station is provided on site.

Pet Policy

Pets are allowed, with pet baskets and pet bowls available. The hotel has designated smoking areas and allergy-free rooms. Soundproof rooms help ensure a quiet stay despite the airport proximity.

Highlights

Shuttle: 24-hour airport shuttle service

Restaurants: 2 on-site restaurants with Mediterranean cuisine

Family: Children's menu and cots available

Business: Technologically advanced meeting rooms

Accessibility: Wheelchair-accessible rooms with grab rails

Pet-friendly: Pet baskets and bowls provided

“The hotel serves primarily as a convenient and comfortable base, especially for those using Madrid-Barajas Airport. I appreciate the dependable shuttle service and proximity to business venues like IFEMA. However, some previous guests reported issues with room amenities and neighborhood safety.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.1/10Review score

View our interactive map

Highlights from guests

DiningDelicious Food

The on-site restaurant offers incredible dinners, drinks, and desserts. The breakfast was very good, and the evening meals were also very nice.

Chloe Bennett from Australia

Review on

Room FeaturesSpacious Comfort

The rooms are large and spacious. Temperature controls worked perfectly. The bed was very comfortable, and the room was very clean.

Kenji Tanaka from Japan

Review on

Guest ParkingEasy Access

The paid shuttle service between the airport and the hotel terminals runs frequently, making airport transfers easy.

Omar Hassan from Egypt

Review on

Sports & FitnessGreat Workout

The gym has cardio machines and other equipment. It is ok for a workout, even for serious athletes.

Ingrid Schmidt from Germany

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Standard King Room
2 persons
360 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard Twin Room Two Twin Beds
2 persons
345 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Standard Room
2 persons
325 sq. feet
1 Queen-size bed
Air conditioning
Bathtub
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Discover the vibrant culinary landscape at Hotel Crowne Plaza Madrid Airport, where local Spanish flavors blend seamlessly with European influences. Guests can indulge in authentic cuisine in a family-friendly, modern setting, making it a perfect spot for leisurely meals or quick snacks throughout the day.

Hotel Crowne Plaza Madrid Airport Restaurant photo

Prema

Spanish, Local, European

Ambiance

Family-friendly, Modern

Key Offerings

Specializing in seasonal vegetables and hearty dishes, Prema offers thoughtful options that cater to various dietary preferences including vegetarian, gluten-free, and dairy-free. Enjoy a comforting meal in a bright and welcoming atmosphere.

Reservation

Recommended

Monday to Friday: 1:30 PM - 3:30 PM, 7:30 PM - 11:00 PM; Saturday and Sunday: 7:30 PM - 11:00 PM

Siesta Snack Bar

Casual European, Local

Ambiance

Family-friendly, Modern

Key Offerings

Offering a diverse menu from breakfast until dinner, Siesta Snack Bar serves delicious snacks and light meals throughout the day, perfect for a quick bite or a relaxing gathering. Dietary accommodations available for vegetarian, gluten-free, and dairy-free preferences.

Reservation

Not required

Daily: 7:00 AM - 10:30 PM

Hotel Crowne Plaza Madrid Airport Location

C/Lola Flores,1, Madrid, 28022

Map view

City landmarks

Garden

El Capricho Park

3.0 mi

Park

Casa de Campo

2.1 mi

Landmark

Infante de Orleans Foundation Museum

3200 ft

Landmark

Fuente ornamental

1.5 mi

Landmark

Estacion de San Fernando de Henares

1.2 mi

Landmark

Billares Arenaza

2800 ft

Landmark

Aquopolis

3800 ft

Amusement Park

Aquopolis San Fernando de Henares

3900 ft

Landmark

Parroquia Santa Maria de los Angeles

4100 ft

Landmark

Charivari

4600 ft

Landmark

Parohia Ortodoxa Romana „Sfantul Ierarh Nectarie Taumaturgul” Coslada

5100 ft

Event hall

IFEMA Convention Center

4.0 mi

Landmark

Teatro Bus

1.2 mi

Landmark

Moove Premium

1.3 mi

Landmark

rentacarinmadrid.com

1.3 mi

Landmark

Twist botelleria

1.3 mi

Nearby

Aeropuerto de Cuatro Vientos

Infante de Orleans Foundation Museum

2200 ft

Restaurants

Las Moreras

5000 ft

Avenida Aragon 359

La Nacional

2400 ft

Avenida de Aragon 402

Explore Madrid

Local Highlights near Crowne Plaza Madrid Airport

Infante de Orleans Foundation Museum

12 minutes' walk

An engaging museum showcasing aviation history with remarkable aircraft. Ideal for family visits.

Aquopolis San Fernando de Henares

15 minutes' walk

A thrilling water park featuring slides and pools, perfect for families and thrill-seekers.

El Capricho Park

10-minute drive

A stunning 18th-century park with beautiful gardens and sculptures, ideal for a peaceful stroll.

IFEMA Convention Center

15-minute drive

A major events venue hosting exhibitions and conferences, suitable for business travelers.

Water Activities at Aquopolis

15 minutes' walk

Enjoy thrilling water slides and relaxing lazy rivers; daily passes available at the venue.

Yoga at Local Studios

10 minutes' drive

Yoga classes available nearby, designed for relaxation and wellness, drop-ins welcome.

La Nacional

9 minutes' walk

Traditional Spanish cuisine in a cozy ambiance; try their exceptional paella. Reservations recommended.

Las Moreras

19 minutes' walk

Known for its casual atmosphere and diverse menu, this spot offers delicious tapas and local wines.

Billares Arenaza

10 minutes' walk

A lively billiards hall featuring pool, darts, and a fun atmosphere for all ages.

Teatro Bus

25 minutes' walk

A local theater offering diverse plays and performances, ideal for cultural outings.

Tips on navigating the city

City Centre
Madrid 21 min · 8.6 mi
Airports
Adolfo Suarez Madrid-Barajas (MAD) 16 min · 6.5 mi
Train
Chamartín train station 19 min · 7.6 mi
Underground
La Rambla 32 min · 1.6 mi
San Fernando 32 min · 1.6 mi
Bus
Bus stop 5 min · 2.1 mi

Get access to exclusive early booking discounts for your family’s upcoming getaway

Book now and enjoy exclusive rates on your family vacation!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 21.0 per person.

Pets

Pets are allowed on request.

Languages

English, French, Spanish, Italian, Serbian

Number of floors:

Number of rooms:

150

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Hotel Crowne Plaza Madrid Airport is a modern and clean hotel that many guests find extremely convenient, especially when flying in or out of Madrid; it is close to the airport and offers a shuttle service. The spacious rooms and comfortable beds are frequently praised, and the restaurant often pleasantly surprises guests with its good food. Some guests have noted the proximity to the highway, with associated noise. There is also a parking garage with spacious parking spots.

Review score

Based on 3 verified reviews

8.5 /10

Great

100%

Recommend

Cleanliness

9.1/10

Comfort

9.1/10

Free Wi-Fi

7.8/10

Location

8.1/10

Pros

Spacious rooms

Smooth check-in

Good breakfast

Friendly staff

Cons

Tired furniture

Mold smell

Harsh charges

Christian from Germany

Business traveller

Standard Room

3 nights in November 2025

Reviewed: December 19, 2025

9.0/10

GREAT airport stay!!!

helpful staff clean bathroom efficient shuttle

The staff were helpful and kind . My room had a nice, clean bathroom. The restaurant provided good food, although the variety was a little limited. I found the breakfast to be very good, and I enjoyed the shuttle service, punctual and efficient.

The drive around the area felt a little complicated, but not too bad.

Dining

9/10

The restaurant offers good vegan options. the staff seems inattentive at times. The breakfast was VERY good. Food is good, maybe cause it's not such a big hotel.

Service

10/10

The staff in the lobby and restaurant are very kind and helpful! Shuttle service is on time and very efficient. Reception is pleasant and efficient.

Facilities

9/10

The rooms are spacious and clean, WHAT a relief. The room includes a bathtub and shower. The airport shuttle service offers convenient transportation to and from the terminals.

Location

8/10

The hotel is close to the airport, which makes it ideal for early morning flights. It's a very short ride to the terminals. The immediate surroundings feature a rather industrial landscape, but the convenience is undeniable.

0 Helpful

Jack from United Kingdom

Single

Standard Room

3 nights in October 2025

Reviewed: December 16, 2025

7/10

a reasonable stay

spacious room comfortable bed missing coffee broken safe

the room was spacious and quiet i appreciated that. the beds were comfortable i slept well each night.

i needed coffee pods and towels initially i had to ask for them. the safe in my room did not work which was inconvenient.

0 Helpful

tim from united kingdom

Business traveller

standard room

3 nights in October 2025

Reviewed: December 11, 2025

9.5/10

was so nice

quick check-in restful sleep

The room offered quiet comfort, a crucial aspect for transit. the bed promoted restful sleep, and i found the shower invigorating. I especially appreciated the quick check-in process after a long journey. friendly service accompanied this, particularly when arranging the bus for a prompt airport transfer.

Rooms

9/10

My standard room featured blackout shades and i found it very quiet. a kettle was available for coffee or tea. Toiletries were also provided.

Service

10/10

the front desk delivered excellent service with great attitude and festive atmosphere. the staff proved cute, helpful, and efficient during my entire short visit.

0 Helpful

Show more reviews